
Arrange the espresso machine, grinder, milk fridge and handover counter around your busiest service period.
Follow a drink from order to pickup
Map the route from cups and grinder to the espresso machine, milk fridge and pickup point. Run through several orders with two people to see where they cross paths. Keep frequently used items within reach of the station that needs them.
Reserve service access
Draw where the water treatment unit, drain and electrical outlet will sit. Check manufacturer requirements for each model and leave enough access to replace filters and service the machine. Allow room for the grinder hopper to be removed for cleaning.
Size equipment using a timed trial
Use a typical peak mix of espresso and milk drinks. Time order preparation, steaming and handover with the intended team. If the delay is at the pickup counter or grinder, address that part of the workflow before specifying a bigger espresso machine.
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